Shipping Information

✓ Free standard shipping on Australian orders over $50 · ✓ $15 express shipping · ✓ Same-day Sydney delivery available

Australian Shipping

Please allow 1–3 business days for your order to be packed and shipped. All orders are shipped from Sydney, Australia as a tracked parcel. A signature is required upon delivery.

Your order will be dispatched via one of our carrier partners:

Australia Post
CouriersPlease
Aramex
TNT

Estimated delivery times (from dispatch):

Sydney Metro: 1–2 business days
Melbourne, Brisbane, Adelaide: 2–4 business days
Regional NSW/VIC/QLD: 3–5 business days
Perth, Darwin, remote areas: 5–8 business days

We provide free standard shipping on orders over $50 and $15 express shipping Australia-wide.

Same Day Sydney Delivery

Need it today? We offer same-day delivery within Sydney, Monday to Friday, for in-stock products ordered before 12pm. Delivery areas include Sydney CBD, Eastern Suburbs, North Sydney, Western Suburbs, Inner West and South Sydney — within 30km of Sydney CBD.

Popular same-day delivery suburbs include Bondi, Ryde, Parramatta, Double Bay, Annandale, Potts Point, Lane Cove, Chatswood, Dee Why, Five Dock, Balmain, Zetland, Alexandria, Blacktown, Clovelly, Concord and Burwood.

If you need to order after 12pm, please contact us and we'll do our best to find a solution.

New Zealand Shipping

New Zealand orders are shipped as tracked parcels via Australia Post International or DHL Express from Sydney. Delivery times vary — please check the carrier's website for estimates. Free standard international shipping and $15 express international shipping is available.

International Shipping

International orders are dispatched via Australia Post International or DHL Express. Please check the carrier's website for accurate delivery estimates to your country. Delivery times are based on historic performance and may vary. All orders are shipped from Sydney, Australia.

Customs fees: This does not include duties or customs charges that may be incurred at the destination country. Dew. is not responsible for any customs fees — these are the responsibility of the customer. Delivery to areas outside major cities, or where shipments are held at customs, may take longer.